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Help Section

Need help using the service? Check out the guides below

Security

Setting up Passkeys

Learn how to enable fast, secure and phishing-resistant passwordless logins for your ShareMyXray account.

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Requesting

Request Settings

How to configure imaging request settings in ShareMyXray, including proof of ID, patient matching rules and a help URL.

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PACS

Importing Images into PACS

How to import imaging downloaded from ShareMyXray into your PACS, with step-by-step instructions for Insignia PACS.

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Requests

Fulfilling requests

How to view, fulfil or decline imaging requests in ShareMyXray, and set the matching rules used to find studies.

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Requesting

Making a request

See how to make a request for imaging using the SMX portal

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Reporting

Reporting images

How radiologists report on imaging in ShareMyXray: add a report, verify it and return it to the referrer.

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Imaging

Uploading images

How to upload DICOM imaging to ShareMyXray from a CD or your computer, as DICOM files or a zip.

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Sharing Images

Connecting to destinations

Learn how to connect/invite destinations to share your imaging

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Imaging

Receiving images

How to download imaging from ShareMyXray and view it on Windows or Mac, or import it into your PACS.

ShareMyXray Team

Imaging

Sharing images

How to send imaging from ShareMyXray to a hospital, clinic or other connected destination in a few clicks.

ShareMyXray Team